0113 345 0844 View Ingrid Steele's profile on LinkedIn

Developing emotional resilience

Resilience is about our ability to recover from setback and challenge. It comes from the latin word 'resilio' meaning "to bounce back". At Inspiring Works, we believe it's more than survival. Great resilience is underpinned by a willingness to learn and grow, to lean into difficult experiences in order to become more self aware and find new ways of dealing with issues, which in turn means we can get the best out of others. 

Experts in emotional intelligence

We work with people to design and deliver coaching, team development and leadership development programmes which are focused on building resilience in individuals and organisations. At Inspiring Works, we understand the important connection between emotional intelligence and resilience. We have developed a bespoke emotional and intelligence framework to help measure and track progress. And with significant expertise in emotions, we have a wide range of tools and approaches we use to support our work in coaching, team and leadership development.

As well as working with organisations in the NHS, local authorities, private sector organisations and charities, Inspiring Work's head Ingrid Steele is also a postgraduate researcher in emotions and resilience at the University of Leeds.

For an information conversation, please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call me on 07753 835 395.


  • Senior Manager, RBS

    "Thank you to Ingrid for delivering a session around emotional intelligence, which is imperative for entrepreneurs and business owners in order to drive their business forward even when faced with difficult decisions. Ingrid’s workshop had the perfect balance of theory and practical tools to help support business owners, her interaction and hands on approach with the audience left everyone feeling engaged and motivated. I came with away with a much better understanding and some tangible techniques to use to increase my EI. Thanks Ingrid!" Melissa Hulme, Entrepreneurial Development Manager, RBS

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  • Executive Director, NHS

    "The Board feels very different now. We're a team, more conscious of each other's strengths..."

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  • Exec Headteacher

    "I highly recommend Ingrid. She has a varied and effective set of coaching strategies that have been so valuable in allowing me to really identify the key issues going on in my mind and focus on action which will move me and my schools nearer to our goals..."

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  • Building a culture of recognition and gratitude

    Gratitude and recognition impacts more on people’s motivation and drive than any pay rise. And isn’t just a fad – the evidence is in the science. It encourages greater activity in the hypothalamus part of the brain, which controls essential bodily functions like eating, drinking and sleeping. It helps us to put problems into perspective and so people tend to be less stressed and experience less anxiety and depression. When we recognise and value people, we encourage the release of the hormone dopamine, a feel-good hormone connected with our motivation and drive. When we give recognition, it also encourages the release of oxytocin, which is connected with our empathic and caring nature, which also helps us to feel good and positive about ourselves.

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